Returns and Refund Policy
Thank you for choosing UV Poker Edge. We are committed to delivering top-notch products and services to our customers. Please carefully review our Returns and Refund Policy before completing your purchase to ensure transparency and a smooth experience.
All Sales Are Final
All purchases made on UV Poker Edge are considered final and are not eligible for refunds or exchanges unless they meet the following criteria:
- Manufacturing Defects
- Damage During Shipping
Manufacturing Defects
If you receive a product with a manufacturing defect, we’re here to assist you:
- Report the Issue: Notify us within 7 days of receiving your order.
- Provide Proof: Send us a detailed description of the defect along with clear photographs.
- Resolution Options: After evaluation, we may offer:
- A replacement product
- A refund at our discretion
Damage During Shipping
If your order arrives damaged due to shipping:
- Contact us immediately upon receipt of the damaged item.
- Provide photo evidence of the damage and the packaging.
- Based on our review, we will process a replacement or issue a refund.
Unauthorized Returns
- Returns made without prior approval from UV Poker Edge will not be accepted or processed.
- Please contact us before initiating any returns to ensure a hassle-free experience.
Agreement
By making a purchase on UV Poker Edge, you acknowledge and agree to this Returns and Refund Policy.
Contact Us
If you have any questions, concerns, or issues with your order, please don’t hesitate to contact our support team:
- Email: support@uvpokeredge.com
- Phone: 718 678 6292
- Support Hours: 24 / 7 hours
We value your trust and are committed to providing an exceptional customer experience. Thank you for choosing UV Poker Edge!